Lifetime Warranty
Help
What's lifetime warranty?
Owning a used car should feel as stress-free as owning a new one. This is why Cars24 has introduced the world's first and only Lifetime Warranty Plan, a long-term shield that is designed to protect the most vital components of your car.
Delivering complete peace of mind with every drive, the Lifetime Warranty Plan is a reflection of our commitment to offering a memorable used car ownership experience that goes way beyond just the purchase.
The Lifetime Warranty Plan is available as an optional upgrade at an additional cost. Once added, you get:
- • Coverage for up to 10 years from your car's manufacturing date
- • Toyota, Nissan, Mitsubishi and similar brands covered up to 160,000 km
- • Mercedes, BMW, Audi and similar brands covered up to 120,000 km, with engine and transmission coverage extended up to 160,000 km
- • Lifetime claim coverage limit of up to AED 40,000 or 40% of your car's value ( whichever is lower)
Protection you can rely on, without compromise
From day one and for years to come, the Lifetime Warranty Plan offers extensive coverage on essential car components, giving you lasting peace of mind long after your purchase.
All that's includedEngineFull engine damage cover
TransmissionTransmission assembly & components
Drive TrainTransfer case, Differential & its housing, Propeller shaft, Drive shaft
Air ConditioningCompressor, Compressor Clutch, Condenser
SteeringSteering Pump, Steering Column, Rack and Pinion
Ignition SystemIgnition Switch, Ignition Coil, Starter Motor
Brake SystemMaster Cylinder, Brake Booster
For full details on covered and excluded items, please refer to the warranty booklet.
To keep your Lifetime Warranty valid:
- • Service your car only at Cars24 Authorised Service Centres
- • Follow the recommended service schedule
- • Complete all recommended repairs or replacements
- • Car must not be involved in a major accident
For detailed terms, claim limits, and coverage exclusions, refer to the warranty booklet.
FAQs
- What is Lifetime Warranty?
- If lifetime warranty is not available for my car - does it mean there is some issue in it?
- How does Lifetime warranty provide value for money?
- Does “lifetime” mean unlimited repairs?
- Why is the warranty only available for cars up to 10 years old?
- I sold the vehicle I bought from Cars24 to my friend. Can he also avail of this warranty?
- Why do some cars have a 120,000 km mileage limit for Lifetime warranty while others have 160,000 km?
- Can I transfer the Lifetime warranty to the new owner when I sell my car?
- What is the Cars24 warranty offer?
- Why do different cars have different periods of free warranty?
- If my car has a lower free warranty duration, does that mean it is a poor quality car?
- What if I want a longer warranty period?
- Why should I buy extended warranty?
- What is the cost of extended warranty?
- What does the extended warranty cover?
- What is not covered under warranty?
- Will cars24 still help diagnose and repair issues that are not covered under warranty?
- I sold my vehicle purchased from Cars24. Can the new owner avail the warranty?
- What precautions should I take to ensure the warranty remains valid?
- How to claim the warranty?
- What if I don't want the warranty from Cars24 while purchasing the car?
- What is the claim limit during the free warranty period?
- Can I carry forward any unused claim amount from the free warranty period?
- What happens if my repair cost exceeds AED 5,000 during the free warranty period?
- Does using the extended warranty during the free period reduce my future coverage?
- What is the claim limit during the extended warranty period?
- Is there a per-claim limit in the extended warranty?
- Can I make multiple claims under the warranty?
- What happens once my claim limit is exhausted?
- Can I purchase another warranty after my extended warranty is exhausted?